If you’re like most small business owners in the Fort Bend county and greater Houston area, you don’t have time to deal with computer glitches, unresponsive computers, server issues, viruses, spam or printer problems. You need your systems to WORK, so you and your employees can do what you do best – serve your customers.
But, just like every business, you find yourself dealing with the hassles of technology. Slow-performing computers, email issues, spam, viruses, server problems. If we can name it, you’ve probably had to deal with it at one time or another. And the longer your systems are down, the more valuable time and money you’re wasting!
And yet, it’s not just about the frustration you feel when your technology doesn’t work. It’s the computer techs you trust to handle your problems. Do you dread calling your tech support team? Will someone answer the phone right away? Or will you go through a complicated menu just to talk to a real person?
And when someone does show up, do they treat you and your employees with respect? Do they show up on time? Do they explain the problem in plain English? Do they fix it right the first time? OR, do they act more like you NEED them instead of the other way around?
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As a small business owner, you might be wondering, isn’t there a better way? At Frontline Computer Services, we’re proud to say YES. In fact, we’ve built our business on it!
Since 1998, we’ve been serving businesses across Fort Bend County including Richmond, Rosenberg, Sugar Land, Stafford, Missouri City, Katy and the entire greater Houston, Texas area. We do things differently than the support providers you may have worked with in the past, aligning our support services with the needs of the businesses we serve to build long-term relationships built on trust and integrity.
At Frontline Computer Services, we’ve heard the stories a hundred times… Stories about techs who show up late or who don’t fix the problem right the first time. Stories about rude techs who act like you’re bothering them if you dare ask a question… Or stories about techs who don’t seem to know what they’re doing…
While our experienced technicians can fix just about any technology issue that you have, our focus is on your ENTIRE NETWORK and all of its components. Computers, servers, peripherals and more… We know that in order for you to do what you do best, ALL of your systems need to be up and running ALL THE TIME.
Our approach is PROACTIVE. We concentrate on KEEPING YOUR NETWORK UP AND RUNNING and your computers running smoothly. Instead of waiting until something breaks, we’re always monitoring your systems, correcting small issues in the background, BEFORE they become BIG problems that cost you money, frustration and downtime.
We handle everything from hardware and software to security and backups to ensure your systems run smoothly and that your vital information is always safe and secure.
Imagine, all your systems running smoothly, all the time, allowing you to get the most from your technology… Isn’t that what every business owner really wants?
That’s always our goal at Frontline Computer Services and we can make it happen for your business. And it won’t cost you a penny to give us a try!
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Preventing problems before they happen is one of our specialties. Taking care of details like patch management, anti-spyware and spam management, desktop optimization, detailed documentation and remote backup can save you time and money in the long-run, solving small problems before they turn into big hassles.
When you have a question or a problem, our reactive support services handle it all from help desk support and onsite repairs to problem solving, detailed tutorials and much more. Access to our customer portal in combination with our remote support framework like remote control and chat support provides multiple channels to get you the help you need when you need it most.
You want to make sure you’re utilizing the right technology for your business, as well as planning for future growth. That’s where IT strategy comes in. We become your dedicated Virtual CIO to help you understand your current technology, where there are gaps with best practices and how those gaps affect your individual business in addition to technology budget planning and explaining the business impact of all your technology decisions.
At Frontline Computer Services, we believe that if you DO what you SAY you are going to do, WHEN you say you will do it and always strive to MAKE IT RIGHT when you don’t get it right, you have 95% of your competition BEAT. We realize this may be viewed as an OLD-FASHIONED approach to business these days, but it is the FOUNDATION of ALL the long-standing PARTNERSHIPS we’ve forged with our clients since 1998!