AVAILABLE THROUGHOUT FORT BEND COUNTY AND HOUSTON, TX
If you’re like most small business owners with 5 or more computers, you rely on your technology to do your best work. Whether you’re looking up information in your contact management system, sending emails to prospective clients, printing customer invoices, shipping products or providing valuable services, when your computers slow to a crawl or your server goes down, everyone stops working and you start losing time and money.
When problems arise, you might rely on a tech-savvy employee to fix the problem or contact your computer support provider for help. In the meantime, things aren’t working, employees can’t do their work and customers are getting frustrated. When the problem is finally resolved and everyone gets back to work, you breathe a sigh of relief… Until the next time…
If any of this sounds familiar, we want you to know there’s a better way! A way to get the most from your technology without all the hassles, glitches and downtime.
At Frontline Computer Services we found out a long time ago that fixing customers’ computer problems as they happened just wasn’t enough. No matter how fast we responded or how well we fixed things, customers still had to deal with the problem to begin with, worrying about the downtime until the problem was fixed. We became glorified fire fighters, frantically going from one job to the next, doing our best to fix things as quickly as possible.
But we quickly discovered that if we could PREVENT the majority of our customers’ problems from happening in the first place, we could actually provide BETTER support with FEWER resources. This PROACTIVE approach aligns our goals with our customers’ needs and creates a WIN-WIN situation for everyone.